Effective Date: 21 April 2025

This policy explains how FlexTeam Collective collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

FlexTeam Collective connects clients with trusted independent business support providers. We act as a referral and coordination network, offering recommendations for services such as virtual assistance, finance, HR, marketing, and more.

If you have any questions about this policy, please contact us at:
Email: flexteamcollective@outlook.com
Website: www.flexteamcollective.co.uk

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What We Collect

We may collect the following personal data when you interact with us:
- Name
- Email address
- Phone number (if provided)
- Details about the type of support you’re looking for

We may also collect website usage data via tools like Google Analytics to better understand how visitors use our site.

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How We Use Your Information

We use your personal data to:
- Understand your business support needs
- Match you with suitable service providers in our network
- Respond to your enquiries
- Improve our services and website

We may also send occasional updates or marketing emails, but only if you’ve given explicit consent.

We will never sell or lease your personal information to third parties.

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Legal Basis

Our legal basis for processing your personal data may include:
- Your consent
- The need to fulfil a contract
- Compliance with legal obligations
- Our legitimate business interests

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Security

We are committed to keeping your data secure and take reasonable steps to protect it from unauthorised access or disclosure.

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Your Rights

Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time (for example, to opt out of marketing)
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at flexteamcollective@outlook.com.

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Cookies

Our website may use cookies to enhance your experience. You can control cookie settings via your browser at any time. For more information, please see our Cookie Policy.